Shawn Esfahani, Eastern Shote Toyota

Shawn Esfahani is the model dealer for the 21st century. Everything about his business – from the $22 million facility– to the business processes he’s instilled – scream customer first.  It’s something every dealer and manufacturer gives l
Mar 10, 2010

Minn. rebates spark increase in appliance sales – KARE

Minn. rebates spark increase in appliance salesKARELike "Cash for Clunkers" was for car dealerships, the "Rebate" pro...
Mar 9, 2010

Mercedes-Benz Financial expands mobile platform to include smartphones

Farmington Hills, Mich. ??? Mercedes-Benz Financial is now the first automotive financial services company to expand personalized and convenient account management features to all of its customers using smartphones like BlackBerry??, Droid ??, and ot
Mar 5, 2010

Nissan deal in works – Pasadena Star-News

Nissan deal in worksPasadena Star-NewsINDUSTRY - Car dealerships are trickling back onto lots left vacant from when t...
Mar 4, 2010

NABD Announces Agenda For National BHPH Conference May 11-13, 2010

Houston, Texas ??? The National Alliance of Buy Here Pay Here Dealers (NABD) today announced the agenda for its 12th Annual National Conference at the Venetian Hotel & Casino in Las Vegas. ???We are excited about the fabulous new Venetian venue a
Mar 2, 2010

Start Asking the Right Questions: Too often, leaders ask the wrong questions

If you’re getting mediocre results or answers in any area of your business or your life, it may be because you’re asking mediocre questions. If you want the right answers to improve your organization, you must ask the right questions. A recent em
Mar 1, 2010

It’s All about Service: The back end is the new front end

Here is a riddle for you. The average dealership saw its sales decline by 14% in the third quarter of 2009 and yet its gross profit dropped only 8%.  How is this possible if the largest portion of sales, the new car department, experienced a 25% dec
Mar 1, 2010

Add to the Bottom Line with Proper Sourcing

How you source supplies affects whether you make money As discussed last month, a centralized purchasing function can yield significant benefits to your organization including: Reduced costs and improved profitability Improved control and coordinatio
Mar 1, 2010