ELEAD1ONE expands their best-in-class dealership solution to include online service scheduling, lane management, and multi-point inspection tools. ELEAD1ONE, the leader in customer contact management, CRM and dealership software, introduces Service1O

New analysis by DMEautomotive of over 8,500 dealership calls shows that nearly 70% of missed service calls are from ‘Swing Loyalists’ who represent 31% of dealership spend Daytona Beach, FL – January 21, 2015 – A new analysis by DMEautomotive

U.S. recalls may climb this year says car safety chief, from Reuters. A recent wave of auto recalls may lead to even more flaws being discovered this year as drivers become alert to design faults, the top U.S. car safety official said on Tuesday. Rec

Integrity remaking Chattanooga dealership, from Times Free Press. Six years ago, General Motors was on its heels, roiled by the Great Recession and forced into bankruptcy. But last year, the new GM sold nearly 3 million vehicles in the United States,

Scott Shulman Knows How to Make Customers Happy, from Boston.com. When you turn into the Best dealerships, owners of Best Chevrolet in Hingham and now Chrysler, Dodge, Jeep Ram in Plymouth, you may think you are going in to have your car serviced. Bu

Next Evolution Of Carfax Service Network Helps Shops Grow Business, from Sys-Con Media. Carfax today announced a major expansion of the Carfax Service Network. The no-cost vehicle maintenance program is evolving to better connect member shops with th

Pohanka body shops sold to repair chain, from Automotive News. A major body shop chain has acquired Pohanka Collision Centers, a 12-store auto body shop group in Maryland and Virginia affiliated with Pohanka Automotive Group. With auto body repairs b

What does 2015 hold for the crazy auto industry?, from Detroit Free Press. Foreseeing that gas prices would fall below $2 a gallon was a much more difficult prediction. Fueled by the strongest job growth in the U.S. since 1999, the auto industry is w

Google may bring auto insurance shopping service to US, from CNET. An entity called Google Compare Auto Insurance Services is now licensed to do business in more than half the US, an analyst finds. Google may finally be ready to launch its auto insur