As the automotive industry pivots toward electric vehicles (EVs), Canadian dealerships are uniquely positioned to assist small businesses in navigating a lucrative but underutilized government tax incentive. This program allows eligible businesses to

The Internet of Things (IoT) has revolutionized the automotive industry, transforming how vehicles operate and interact with their environment. Cellular connectivity serves as the backbone for IoT innovations in connected vehicles, enabling a range o

Haptic technologies deliver feedback through the sense of touch, from simple vibration alerts all the way to immersive tactile interactions. In 2024, the largest market for haptics is in smartphones, but as the smartphone market stagnates, the indust

Dealers are data-curious and dubious. And that’s a problem. Consider Cox Automotive’s recent eye-opening Power of Data Study. “While 83 percent of dealerships have access to data insights from a dashboard or reporting tool, less than one-third

We are often being asked to provide insight on the importance of F&I products and services, what they mean for the overall profitability of a dealership, and what impact they may have on the customer experience. I am going to discuss how extended

In today’s automotive market, consumers are facing severe affordability challenges when it comes to purchasing and maintaining vehicles. As car prices continue to rise and economic uncertainties persist, dealers must adapt their strategies to m

Editor’s Note: This article was originally published in the September/October edition of Dealer magazine Journalism, by definition, is impartial, with reporters bound by their sacred oath to write just the facts—not swayed by bias, opinion, pers

In this high rate environment where car prices remain high and access to consumer credit is a challenge, dealers need to be strategic about their digital retail investment and ensure they’re getting the most value possible. By adopting best practic

As we head into the last few months of 2024, adoption of artificial intelligence (AI) technologies like chatbots has become increasingly significant. Automotive lenders find that integrating chatbots into their operations offers many benefits, rangin