Automotive marketing and advertising company Jumpstart Automotive Group released its latest shopper study on Monday, drilling deeper down into the behavior patterns of women and

Automotive salespeople aren’t good on the phone. Is this the common thought because salespeople aren’t naturally wired to talk on the phone? Or maybe because salespeople thrive in the face

Edmunds.com said today it expects the industry to post the best June sales since June 2005, when 1.67 million vehicles were registered. The vehicle information site’s forecast has the industry

I started at a family-owned Toyota, CDJR, and Plymouth dealership in a small town in Kansas. We had between 5-7 guys and we were competing against the major metros of Kansas City, Topeka,

We have all heard the saying, "referrals are the lifeblood of a salesperson's business." This statement is true, and it's true for many different reasons. When a trusted friend refers you, your

Have you ever considered targeting your sales and service customers simultaneously? Try placing a service offer in with your next sales mailer. I promise you’ll be happy with the results.

The 5-store Denver market has two of the top five volume producers of the brand’s 2015 retail sales of 582,675 units in the U.S, according to WardsAuto data.

Businesses today can no longer count on passive consumers; in fact, it’s a given that shoppers will enter your dealership empowered with more information and technology than ever before.

Can you guess what the most common complaint about sales people is, from both customers and sales managers alike? It's this; sales people simply talk too much.