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Conference & Expo: October 14 -15, 2025
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Impression Share Bidding

Of all the recent changes made by Google, Impression Share bidding is one of my favorites. And its importance can’t be understated. Especially so if you believe in the common currency of CPM’s (cost per thousand impressions). Sure, Google’s hel
Jan 15, 2019

Facing Sales Slump, Automotive Brands Can Win by Adding Real-world Value in the Digital Shopping Journey

Automotive analysts predict a slump in sales in 2018 compared to 2017. And even though the U.S. economy and industry remain strong, according to General Motors chief economist Elaine Buckberg, manufacturers are pressured to concentrate on competitive
Jan 14, 2019

Hard Facts: Tracking Website Visitors – How to Know Who’s on Your Website

This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what it means to be a #Google Partner. She also gives some strategies
Jan 13, 2019

How to Drive Sales with Predictive Analytics

Transportation is changing at a rapid rate – from ride sharing services to autonomy and every facet of transportation in between – forcing dealers to analyze their business from every angle. This means digital marketing, traditional marketing, so
Jan 13, 2019

5 Questions That Are Missing from Your F&I Customer Interviews

It is not what you know about your products that is most important, it is what you know about your customers. After all, customers don’t care what you know, if you don’t know them! Top producers sell more because they seek out and leverage powerf
Jan 13, 2019

7 Questions to Ask When Hiring a Customer Service Trainer

The average customer will see their automotive salesperson once every three years. The same customer will see their service advisor approximately three times a year. Relationships are either built, strengthened or destroyed in the service drive. Buil
Jan 13, 2019

OVER-THE-TOP Advertising!

Last month, I made the ‘big switch,’ cutting the cable-delivered TV to ‘Streaming,’ and in the process, discovered the world of OTT (over-the-top) advertising. In addition to the regular channels I previously received, I am now able to access
Jan 13, 2019

7 Reasons to Do a 2019 Social Media Policy Review

It’s that time again. It’s the beginning of a New Year where we take time to assess and realign things. Do you have a social media policy in place for your dealership? If so, how often do you review it? Now would be a good time you to eit
Jan 13, 2019

Why GMB Is Your New Home Page

It’s time to break out of bad habits and change the way you think about SEO. People aren’t using Google the same way they used to, and Google is changing as well. Far too many dealers and marketers equate adding lots of pages to a website to SEO.
Jan 11, 2019