My team and I recently concluded a large number of spend assessments, across many dealerships, in various cities, under various ownership structures.  We interviewed many dealer principals and CFO’s as a routine part of our process and as such, I

Businesses that have a product line for sale have sales managers to manage their sales personnel. Motivated sales personnel who are persistent and have the “the right stuff” sooner or later somewhere will earn the title of sales manager. In my op

RESTON, VA – comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, released its Q2 2012 U.S. retail e-commerce sales estimates, showing that online retail spending reached $43.2 billion for the quarter, up 15 percent versus year a

Let’s talk about the unique challenges today for dealers when it comes to social media. Many still believe social media marketing is “free.” I don’t have to remind you that nothing in life or business is ever free. Social media marketing take

CAMBRIDGE, Mass. — A study released today by CarGurus, the auto research and shopping site, suggests that when it comes to buying a car, men tend to shop longer and spend more than women. The CarGurus study, which examined gender differences in ca

Note: This is the final part of a three part series on a subject that needs more that a single column to do it justice, because women are critical to your success. Understanding the buying process Understanding the differences in how men and women bu

CAMBRIDGE, Mass. — A study released today by CarGurus, the auto research and shopping site, suggests that when it comes to buying a car, men tend to shop longer and spend more than women. The CarGurus study, which examined gender differences in

AskPatty.com is pleased to announce the unveiling of the all-new AskPatty.com website featuring an updated interface, enhanced usability, and all new features including the Ask Patty Marketplace powered by LemonFree. Thousand Oaks, CA — AskPatt

Take a look around. Everywhere you look – whether at a coffee shop, a restaurant or in a hotel lobby, people are walking around with their heads down looking at their cell phones. Consumers today use smartphones, tablets and laptops to tweet, shop,