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Research Reveals Up-Caring to Be 3x More Effective Than Up-Selling

I recently read a quote from an unknown source that said, “don’t cling to a mistake just because you spent a lot of time making it.” Great advice! The mistake is in the past and is sunk, so move on. Great leaders get-it and don’t sink the
Mar 8, 2018

Work On Yourself Wednesday: Listening & Control

This week on Work On Yourself Wednesday, listening doesn’t mean giving up control.
Mar 8, 2018

Work On Yourself Wednesday: Warning Signs of Success

This week on Work On Yourself Wednesday, I want to share six strategies for staying focused.
Mar 5, 2018

Witt’s Wise Words: Is Your Baby Ugly?

In this episode of Witt’s Wise Words, Bill Wittenmyer shares why you should get fresh eyes on your plans by involving other people to avoid missed opportunities.
Mar 5, 2018

Smile and the World Smiles with You

In the business world, most successful people are type-A personalities. They are goal driven, work hard and do whatever it takes to improve the companies they work for or own. As we all know, however, strong personalities can manifest themselves in p
Mar 2, 2018

How Digital Retailing Will Change Staff Responsibilities

Is your dealership planning to implement a digital retailing solution this year? If so, you’re not alone. According to a 2017 study by Root & Associates and CDK Global, more than half of dealership management has expressed interest in a digital
Mar 1, 2018

Dealership Safety Concerns Aren’t Only About Recalls

Life at a dealership is hectic. There are so many pieces moving simultaneously that it can seem as if you’re living in a real-life version of the classic video game “Frogger,” continuously ducking, dodging and weaving your way through the deale
Feb 28, 2018

Wowing the Customer: Actions Speak Louder than Words

Occasionally, when creating a great customer experience a business will have to go above and beyond for its customers. These little WOW moments can easily take a repeat customer and make them loyal, or even take a loyal customer and make them into a
Feb 27, 2018

Think Tank: Be A Leader People Follow

You can’t expect those on your team to give you 100% when you’re not bringing that same dependability to the table. When you lead others, it’s important to recognize that there are sacrifices you need to make in order for your busin
Feb 23, 2018