Tackling the tough issues with grit and optimism is something the Scott Family has been doing for four generations.  So when the recent economic downturn hit the automotive industry, Dealer Principal Andy Scott and his son Douglas P. Scott met its c

Now that the recession seems to be easing a bit and dealers are picking up, especially in the pre-owned department, there is one lesson I know I learned at Progressive Basics, along with the dealers we work with on a monthly basis learned. That lesso

Lori Hammond, Internet director of sales for Conicelli Autoplex, in Conshohocken, PA, has built from the ground up an Internet sales organization with a track record that’s hard to beat.  Conicelli Autoplex is among the top four leaders nationwide

How it happened so quickly I don’t know, but it’s time again to reflect and make necessary changes to ensure a more profitable year. As I began the self assessment, I examined the obvious areas where change is warranted and completely necessary.

I did a little research prior to writing this article on something I know a little bit about, bull riding. One of my cousins ventured into being a bull rider at a very young age. In a rodeo the toughest contender is the bull rider. I learned you know

John Eagle is a member of the PhD club – “Papa had a dealership.” He’s been in the business since age six when he started washing hubcaps and grilles on vehicles. What started as a bankrupt Lincoln Mercury store has turned into 13 franchises

The National Football League is fining players up to $50,000 for helmet to helmet hits. The government recently fined Barclay’s Bank to the tune of $176 million for violating the OFAC requirements. Some dealers have a fine system in place in which

In a recent article, I presented the need for dealers to take a proactive approach to dealership reputation management. The premise of the article was that dealers who are in tune with the way customers prefer to do business should find ways to extol

There is a simple rule of business that we all want to live by. It’s not that we forget that this simple rule is our guide to success, it’s that we get so overwhelmed with many things that we take our eye off the net “ball.” You all have said