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In-warranty Vehicles Drop; Retailers Must Woo Out-of-Warranty Customers to Cushion the Blow

It’s no secret in the auto industry that profits on new vehicle sales have been nonexistent the past several years. In fact, according to the National Automobile Dealers Association, automotive retailers have lost money on new vehicle sales for fiv
Nov 10, 2011

The Value of Selling with a Story

The two biggest obstacles used car sales persons face now – and have for decades – are credibility and product knowledge. Outside of politicians there is probably no other profession with less credibility than the used car sales person. N
Nov 10, 2011

Payless® Car Sales Introduces Payless AssuranceSM Certified Pre-Owned Program

St Petersburg, FL — Payless® Car Sales, Inc., America’s Used Car Company®, announced a program agreement has been signed with JM&A Group to administer its Payless AssuranceSM Certified Pre-Owned Program. The agreement also provides for
Nov 10, 2011

IBM Smarter Commerce Helps AutoTrader Accelerate Its Online Auto Marketplace

ARMONK, N.Y. and ATLANTA –– IBM announced that AutoTrader.com, a leading online automotive marketplace, is using IBM technology for Smarter Commerce as part of its Electronic Sales Order system to simplify and accelerate the ordering ex
Nov 10, 2011

Experian Data: Online Users Increase Share of Overall Vehicle Make and Model Searches by 37%

Experian recently conducted an analysis looking at automotive online search behaviors. This research bridges the gap between consumers’ automotive interests online and their offline behaviors.  Leveraging data from Experian Automotive and Experian
Nov 10, 2011

Greensboro Auto Auction Offers Users Access to Carfax

GREENSBORO, N.C. — Greensboro Auto Auction has integrated access to Carfax Vehicle History Reports and Carfax Auction Quick Check at greensboroaa.com. The wait is over – buyers now can obtain Carfax information for any vehicle on Greensboro
Nov 9, 2011

38,000 Vehicles Recalled to Reprogram Airbag Sensor

According to the National Highway Traffic Safety Administration, General Motors is recalling almost 40,000 2008-2009 Pontiac G8 vehicles to fix a problem with the airbag sensor. The website said there could be a delay between when the airbag is senso
Nov 7, 2011

Hyundai Turns Up the Heat on Toyota and Honda in the Certified Pre-Owned (CPO) Arena

ATLANTA — The rise of the Korean automakers in the wake of Toyota and Honda’s struggles earlier in the year has been well documented on the new-car front, but it appears that these Japanese automakers may soon be facing stiff competition
Nov 3, 2011

Audi CPO Reports 8th Consecutive Record Sales Month

Audi Certified Pre-Owned sales of 2,776 vehicles mark the best October on record and the eighth-consecutive record month. Year-to-date sales of 31,165 put Audi on track to deliver one of the best CPO years on record. Audi Certified Pre-Owned sales an
Nov 3, 2011