In this week’s episode of Witt’s Wise Words, Bill Wittenmyer discusses recalls and the opportunities that exist in your dealership to capitalize on them while helping your customers.

One of the largest hurdles to overcoming the vehicle recall crisis facing automakers, dealers and even consumers, is low recall completion rates. There are a multitude of reasons including a lack of parts, overwhelmed shops and, yes, even consumers w

In this Lot Party Show Quick Tip, Jasen Rice discusses what the proper inventory mix is for dealerships to succeed.

Many dealers rely on lot services and/or in-house employees to crank out hundreds of photos of new vehicle acquisitions. Of course, the larger your inventory and acquisition pace, the harder it is to keep up with. Technology does make it easier today

LAWRENCEVILLE, GA (September 12, 2017) – Black Book, a division of Hearst Business Media that provides industry-leading used vehicle valuation and residual value forecast solutions, released its Used Vehicle Retention Index for August, showing the

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report. This week’s Black Book Market In

Used Car Dealers Using Instagram, Twitter, and Facebook to build trust and community linkage. Although most franchise dealers have finally boarded the train of progress into the digital age, used car dealers have been slow to buy a ticket. As a conte

If you haven’t noticed, our culture has changed. Your customers are no longer willing to wait. Everyone wants everything NOW! Just look at the leader of the pack, Amazon. With this market powerhouse it’s all about same day or 2-day delivery. I ca

Reducing costs and maximizing efficiency are essential exercises for any business aiming to increase revenue and grow profitability. There are many traps and bad habits that companies often fall into that can cause unnecessary amounts of revenue to l