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Witt’s Wise Words: How To Build A Culture of Consistency

How do you know if you’ve got the trust and respect of your customers and employees? In this week’s Witt’s Wise Words, ELEAD1ONE Partner Bill Wittenmyer breaks down how to earn that trust through a culture of consistency. Watch now to learn mor
Feb 12, 2018

Freebie Friday: Failing to Optimize is Falling Behind

In this #FreebieFriday, ELEAD1ONE Partner Bill Wittenmyer explains why you should be optimizing everything you can. From technology to processes and even your team if you want to be more successful then your competitors. Watch this week’s FF to lea
Feb 9, 2018

5 Strategies to Increase Auto Group Market Values

Industry consolidation is a trend that will remain strong for some time to come. I get a lot of calls from investors, and one of their most frequent questions is about market capitalization; specifically, why market cap values for large, public auto
Feb 7, 2018

Witt’s Wise Words: The Interview Process

A major issue with many job interviews these days is the interviewer is doing too much of the talking. Bill Wittenmyer, ELEAD1ONE Partner, explains why the interviewee should do most of the talking and why consistency from the interviewer matters.
Feb 5, 2018

Freebie Friday: It’s Not What You Say, It’s How You Say It!

In this Freebie Friday quick-tip ELEAD1ONE partner and Automotive Sales expert, Bill Wittenmyer discusses the importance of body language in our interactions. When it comes to car sales especially – it’s not what you say, but how you say
Feb 2, 2018

Why Consumers Are Navigating Away from Traditional Customer Service

In a very interesting dynamic shift, consumers are increasingly changing how they want to interact with businesses for customer support. Just five years ago, think about how irritating it was to navigate through phone trees, just to finally reach a s
Jan 30, 2018

Freebie Friday: Preparation Eliminates Pressure

Are you prepared? Bill Wittenmyer explains why being prepared will make you more successful.
Jan 26, 2018

Patience: Why Squirrels Can’t Be in Charge of Business Decisions

I know if seems like an odd image. A squirrel running around searching for their next nut. Moving fast, heading in one direction and then another quickly thinking, “That’s where my nut is.” I know you may be thinking, “OK Glenn, how are you t
Jan 26, 2018

How to Create a Memorable Customer Experience

As a seasoned road warrior, I don’t always look forward to the next airport, cab ride or hotel destination. There are definitely some aspects of traveling that are forgettable. However, over the years I have developed a list of favorites, as in fav
Jan 24, 2018