Many dealers and managers outside of the service department don’t realize how incredibly busy a service advisor (SA) is throughout their day. Keep in mind that these are front-line

Joe Verde Sales & Management Training, Inc., (JVSMT) today announced the launch of a new e-book, “Your Fast Start to Earning $100,000 Selling Cars,” based upon key points from

Change is the only constant since the beginning of time. Yet, it remains one of the most difficult things to do for the majority of people and businesses.

Prospective car buyers are no different than the drivers we encounter daily on the road: some are skilled, and some are not so skilled. Add to that the prospective buyer’s unfamiliarity with

When it comes to video, most dealerships tend to think of it for purely sales department use, and sometimes in service. From communicating with customers via personalized emails,

Four years ago a writer penned a piece on “Google Tax” that explained how businesses are essentially forced to run paid search campaigns on their brand names which, of course,

Online car inventory marketplace announces innovative customization tool to further enhance its vehicle deal generation experience

myKaarma, the cloud based conversational commerce software that’s revolutionizing the auto service industry, today announced that Lexus of Jacksonville has been able to keep its

It’s almost time for NADA100, and that means we’re all about to get a little taste of New Orleans!  It’s a city that’s rich in history, fun, food, and nightlife, so it’s tough to know where to start.