Josh Blick shares his opinion on automating the reporting process in your financial statement in this video blog.

For many, autonomous vehicles are synonymous with ride sharing and hence reduced fleet size and negative implications for dealership sales and service. Well, I see the world differently.  I see autonomous vehicles opening new opportunities to expand

When I talk to dealers about video marketing, one question I get asked a lot is “What about social?” In particular the marketing folks want to know what types of videos they should make to post on their social media platforms, which socia

I am a bit disturbed by some of the recent trends affecting used vehicle departments at franchised dealerships. First, sales volumes appear to be flat, or worse, in 2017 compared to the prior year. You see this troubling take-away as you compare year

When it comes to determining the future of your dealership, there is no exact formula. No one can possibly predict what is in store for the auto industry, politics or the economy. Even more difficult than predicting those changes is knowing the impac

The DOC (Daily Operating Control) is a DMS report that is rather unique to our industry. Other businesses tend to evaluate their performance quarterly, or even annually.  The DOC creates a daily sense of urgency for the accounting office to get all

You head to the Doctor and complain you are not feeling well. The doctor sends you for a battery of tests. You return the following week and you sit back with the doctor to review results. Then you notice a few things circled in red on the report. No

As times change, so do consumer desires. What hasn’t changed are the fundamental business practices which have led to customer loyalty for hundreds of years. That small shop owner in the early 1900’s kept his customers coming back through friendl

By Steve White and David Metter One of the hottest topics for dealers today is attribution – and it’s been a long time coming! Technology now exists which finally allows dealers to get a true picture of how their marketing influences consumers al