Takata Airbag Recall Effect on Used Pricing, from Auto Remarketing. WOBURN, Mass. – The effects of a recall can do quite a bit more harm to a vehicle’s image than the immediate problems they typically cause – they can also dramatically acc

Four Steps to Service Level-Driven Inventory Planning, from Supply Chain Management Review. With Service Level-Driven Planning, organizations can find their inventory sweet spot. Here are the steps to get it right. How much inventory is enough?  How

Inside the Swift, Strategic World of Used Car Auctions, from Wired. ONCE THE 2011 Impala has been rolled into place, the bidding begins immediately. Standing near the back, by the free earplug dispenser, I make eye contact with the auctioneer, and q

Providing ‘Tech-Tastic’ Customer Service in Self-Storage, from Inside Self-Storage. What does customer service really look like in a tech-tastic world? Walmart Founder Sam Walton said it best: “The goal as a company is to have customer

Inventory Gone Wild? Keep Everything in Check with These Tips, from Independent Retailer. Inventory management has come a long way since the days of clipboards or spreadsheets. Between barcode scanners, RFID tags, and demand forecasting software, ret

B2B Integration and the Supply Chain, from PYMNTS.com. Just how important is it for companies to invest in B2B integration technologies for their supply chain process? Quite important, new research shows. A recent study from OpenText — in colla

Most of you reading this are either currently a sales manager or you were and are now a general manager or dealer. You know beyond any doubt that one of the hardest responsibilities you have is constantly finding something to keep salespeople motivat

Some used vehicle managers carry a double curse. The first curse is their absolute focus on average front-end gross profit. They’ll say, “I can’t change this price because there won’t be enough front-end gross,” or, “I can’t buy this au

5 Supply Chain Management Inventory Tips, from WDS Inc. 5 Supply Chain Management Inventory Tips to Make Sure You Never Run Out of Products Again Effectively managing your inventory is a balancing act that you need to execute to perfection. You can�