While some employees may think that dealership safety rests solely on the shoulders of executive management that is not the case. Dealership safety is a company-wide responsibility, and though it may seem that your team is doing everything possible,

Our industry needs veterans, from Search Auto Parts. Autocare is an extremely in-depth career-based industry that has so many opportunities for veterans. Consider the careers available today that many obviously know about, but others that are rarely

5 easy tips for staying engaged with your service department customers, according to Stratosphere Studio. As you have probably experienced yourself, people are bombarded with advertisements all day, every day. Ads haunt our peripheral vision on the h

The basic building blocks of a website, and their costs, from Entrepreneur. Thanks to developments in technology, the vast majority of us don’t need to spend thousands of dollars on a website. There are solutions even a tech neophyte can use to bui

14 things only gearheads understand, according to BuzzFeed.  1. The true meaning of “lying down on the job.” Click here to view the rest of the post >>

When you receive a list from a manufacturer informing you of customers who are driving an older vehicle or reaching the end of their lease and listing which customers are driving what models, what do you do with that goldmine of data? If you have an

Service departments across the nation are gearing up to handle the overwhelming demands that are coming due to large numbers of recalls, particularly with GM vehicles. With over four million vehicles recalled to date in 2014, dealerships need to be r

Learning how to properly respond to customer objections is an important part of any well structured sales process. In order to understand why customers object, you need to be clear and honest about your methods of selling. Then, you will know how cus

Hint — Stop Looking to Your Website! Even with all the bright lights and pony rides focusing on digital marketing, more dealers and managers are realizing the value of building their customer base instead of just riding the up and down marketin