Top 5 Ways to Increase Your Fixed Ops, from DealerSocket. When “fixed” means unchanging, it’s time to unfix the fixed. Unfix your Fixed Ops business; then, increase your Fixed Ops business! Fixed Operations can be the backbone of your business.

Dealerships Welcome Recall Work, Despite Downsides, from Wards Auto. Based on recent events, automotive recalls seem likely to join death and taxes as one of life’s inevitabilities. Through July of this year, 43 million vehicles in the U.S. have be

One-stop tool helps techs complete Toyota repairs, from Automotive News. Toyota Motor Sales U.S.A. has created collision-repair software that gives body shop technicians one-stop access to parts information, repair instructions and technical informat

The winter driving season is now upon us. This season brings many quality opportunities to build trust and increase visits with your customer base. There are a variety of personalized and automated messages you can send that will increase business an

It’s hard to believe that just a few years ago we had to rely on the desktop computer, and shortly before that the yellow pages and the phone book to find important business information. Today, two out of three consumers own at least one smart phon

One of my mentors in the automotive business is Jeff Sacks. I met Jeff over 20 years ago at his general manager’s boot camp. During the class, he made a profound statement that has stuck with me, and experience has proven it to be true time after t

Service appointment coordinator charged with embezzling from AZ dealership, from Dealers Edge. It is a routine transaction in all car dealerships. Service customers pay their bills with a credit card and the store gets the credit. But sometimes, and

A Ford Quick Lane sized for Texas, from Automotive News. On a clear day, you can see Pep Boys, Jiffy Lube and Firestone service shops from Planet Ford-Lincoln in Spring, Texas. With all that nearby competition, why are dealer Randall Reed and his par

You never know when a life altering event or fatality is going to strike. Unfortunately they do happen in the workplace and most often occur from unknown or unpredictable circumstances. The incidents frequently result from: Distracted driving mishaps