Are YOU the Bottleneck?, from DealerRefresh. In the world of business jargon, the term bottleneck is used to describe a point where one area or process reduces capacity of the whole chain or flow of processes. In the world of drinking, the term bottl

A Template for Dealership Compliance, from Fixed Operations Insight. Given the many and various ways in which a dealership must comply with one federal regulation or another, dealers must keep eyes roving over their compliance risk points. Having a c

My job involves working with hundreds of dealerships on an annual basis. Because of this, I’ve had the opportunity to talk with some of the top service departments on the planet. In so doing, I have been fortunate to learn a tremendous amount about

San Francisco (Jan. 23, 2015) NADA Expo Booth #2519S – The commercial van market is enjoying a renaissance as businesses and individuals flock to new unibody models including the Ford Transit, Mercedes-Benz Sprinter, Nissan NV and Ram ProMaster. T

CHICAGO, IL (January 22, 2015) – Today’s automotive dealers have an incredible opportunity for replacement tire sales and alignments in their service bay, but many are only capturing 6.5 percent of the current market, even though 20 percent of th

San Francisco (Jan. 22, 2015) NADA Expo Booth #2519S – Rotary Lift introduces LockLight™, a patent-pending new lift accessory that shows technicians, shop managers and health/safety inspectors at a glance if a vehicle lift is resting on its loc

Digital Marketing Intelligence Platform Helps Dealers Recapture Lost Market Share in Services MORRISVILLE, NC –January 22, 2015 – Netsertive, a digital marketing intelligence company that brings brands and local businesses together to win local

South Jordan, UT –— January 22, 2015 — AutoPoint,– (www.autopoint.com) an automotive industry leading platform that drives improvement in dealership fixed operations, today announced the launch of three new solutions to increase auto

ELEAD1ONE expands their best-in-class dealership solution to include online service scheduling, lane management, and multi-point inspection tools. ELEAD1ONE, the leader in customer contact management, CRM and dealership software, introduces Service1O