Auto dealership websites typically go heavy on vehicle sales, light on service-department offerings. That should change, at least somewhat, says Denim Simkins, a regional fixed-operations

Fiat Chrysler Automobiles said on Wednesday it is speeding up its software fix for 1.1 million recalled vehicles for rollaway risks like the recalled Jeep Grand Cherokee involved in the death

In a 6-2 decision issued this week, the Supreme Court vacated the 9th U.S. Circuit Court of Appeals' ruling that service advisors qualified for overtime pay because they were not considered

Confident Financial Solutions, (CFS) a consumer finance company, today announced a partnership with Merchant Partners, LLC., to help increase service drive activity at more than 7,000

The service department is typically the largest revenue source for a dealership. In some cases, service departments carry the dealership and keep it in the black. Yet, no matter how much revenue

Have you ever considered targeting your sales and service customers simultaneously? Try placing a service offer in with your next sales mailer. I promise you’ll be happy with the results.

In my last few blogs, I’ve discussed how to handle recall customers and why dealers should embrace them rather than be afraid of them. We’ve also reviewed new and used car recalls, along with

Confident Financial Solutions, (CFS) a consumer finance company, today announced that due to the success of its auto repair financing program for service centers and their customers, the company

During the Gold Rush of the early 1900’s people crossed the country because they heard there was a way to find gold and become rich. Some were successful because they had the right investment