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Auto Body Shop Marketing: What Works and What Doesn’t

Auto body shop marketing, from Stratosphere Studio. In the automotive repair industry, some of the toughest problems that technicians tackle involve properly diagnosing vehicular issues and determining how best to repair those issues. Managing the ma
Jul 15, 2013

Now you See it, Now you Don’t

What to do when that MIL isn’t on when the customer finally arrives at the shop, from Search Auto Parts. Has this ever happened to you? A customer calls telling you that her car’s Malfunction Indicator Lamp (MIL) is on and she’s worried about w
Jul 15, 2013

Safety and Productivity Shift into High Gear at Jim Lupient Infiniti with Kelley HVLS Fans

Minnesota, known as “The Land of 10,000 Lakes” and located on the largest of the Great Lakes, Lake Superior, is known for its relatively high humidity in the summer months. But, what many overlook in this part of the country from May through Sept
Jul 15, 2013

NHTSA Set to Reveal Online Vehicle Recall Search Tool

According to The Detroit News, NHTSA is set to reveal online vehicle recall search tool. Washington — The National Highway Traffic Safety Administration is getting close to finalizing a database that will allow the nation’s 240 million car and tr
Jul 8, 2013

How a Paperless Service Department Reduces Warranty Chargebacks for Fields BMW

As a dealer, you don’t notice it for some time, how all the paperwork your dealership generates as it sells and services vehicles starts to amass. First, it’s a few file cabinets, then banker’s boxes stacked in every available nook and cranny u
Jul 8, 2013

Chevy Makes a Bold Move with Start-stop Technology on the Malibu

According to Detroit Free Press, Chevy makes a bold move with start-stop technology on the Malibu. Imagine shutting off your engine at every red light or stop sign, then turning on the ignition when the light turns green. Chevrolet is betting on a fu
Jul 8, 2013

Chrysler Voluntarily Recalls 712,000 Vehicles

According to Cars.com, Chrysler recalls 712,000 vehicles. Chrysler is voluntarily recalling an estimated 712,084 vehicles in four separate actions due to problems with various safety features, the automaker announced this week. It’s more bad ne
Jul 8, 2013

5 Reasons Your Shop Website is your #1 Salesperson

5 reasons your shop website is your #1 salesperson, from Stratosphere Studio. Every auto body shop relies heavily on its sales team to maintain excellent customer service and secure work for the shop technicians. It can be a tough job, so it’s unde
Jul 8, 2013

Advocates Want Feds to Crash-test Jeeps

According to The Detroit News, advocates want feds to crash-test Jeeps. Washington — An Indiana woman who was badly burned when her 2000 Jeep Cherokee was rear-ended made a tearful plea on Monday to top auto safety officials to do more to prevent g
Jul 2, 2013