New program helps parts sellers reach an international audience through streamlined, simplified global shipping experience. eBay has rolled out a new Global Shipping Program, making it easier for sellers – including auto parts and accessories selle

DealerCentric Solutions, the consumer finance management system innovator, today launched ID DriveTM, a patent-pending ID scanner technology that gives dealerships the most powerful protection against fake IDs and identity theft imaginable. ID theft

The do’s and don’ts of a service department website, from Stratosphere Studio. As one of your greatest sales tools, it’s clearly very important to maintain an equally great website for your auto body shop. Pretty much every business the

Time after time as I speak to dealers, GMs, sales managers and fixed ops directors about customer relations, the phrase I am hearing is, “customers want to know we care.” When I hear about it, this is what I think customers are telling their deal

How to tackle a drivability complaint when no code is stored, according to Search Auto Parts. It seems that we as an industry overall have become dependent on computer-generated Diagnostic Trouble Codes (DTCs). When faced with a drivability complaint

According to Search Auto Parts, Bosch expands fuel injectors, spark plugs, wiper blade product lines with new part numbers. Bosch continues to expand its offerings with several new part numbers added to its following product lines – fuel injectors,

Hundreds of thousands of flooded cars have washed up on the shores of every state in the country. According to new research from Carfax, more than 212,000 cars that were branded as flood damage by a state Department of Motor Vehicles (DMV) are on U.S

We’ve all heard of the benefits that mobile technology can deliver in the service lane: a faster write-up process, more time spent with the customer and a streamlined workflow. If you’re thinking about buying tablets for your service department,

According to Search Auto Parts, shop owners get compensated for going green. Managers of the Find Green Garage public verification program have announced a new round of grant funding to provide vehicle service and repair shop owners and their custome