Experian Automotive’s AutoCheck® vehicle history reports are now available on KARPOWER Online®, announces Kelley Blue Book, www.kbb.com, the leading provider of new and used car information. KARPOWER Online is a powerful sales tool designed to va

According to AutoRemarketing, the Feds reveal used vehicle fuel economy labels. One of the prominent focuses of the Obama Administration has been its efforts to increase fuel efficiency and work on reducing the carbon footprint. These efforts have no

NHTSA Campaign ID Number: 13V396 Manufacturer: Toyota Motor Engineering & Manufacturing Make / Model Years: LEXUS / 2006-2008 TOYOTA / 2006-2010 Subject: Inverter Failure may cause Hybrid Vehicle to Stall NHTSA Campaign ID Number: 13V395 Manufact

Gaining a universal insight into the diagnosis of automotive ignition systems, according to SearchAutoParts. Did you know that a fourth state of matter powers the spark ignition internal combustion engine (ICE) and it can be used for engine diagnosis

Recently, I wrote a blog article about Disney’s approach to customer service that was received with much enthusiasm. I’m personally a fan of Disney business practices and strategies and have attended their programs. I also encourage all of my emp

At the 14th Digital Dealer Conference in Orlando, I noted that auto dealers are being out-marketed by locksmiths — on the topic of used autos, no less. I shared a story of a locksmith who had created an infographic on how to buy a used car, whi

Your service department exists for the primary purpose of making money. The way you accomplish this is: By selling preventive maintenance so vehicles won’t break down By fixing vehicles that break down due to lack of preventive maintenance That’s

According to MSN Autos, 2014 Volvos are being recalled for electrical gremlins. Volvo is recalling 8,133 cars for electrical gremlins that can cause the headlights, wipers and other features to malfunction, according to filings with the National High

DealerStar Inc, announced it has been awarded General Motor’s Global Warranty Management (GWM) certification. This certification allows GM dealer clients to quickly and easily process and manage warranty claims. “DealerStar’s interf