Madison, Ind. – Vehicle Service Group (VSG) has acquired the assets of Elektron Bremen GmbH, a global manufacturer of resistance welders, plasma cutters and battery service equipment based in Bremen, Germany, since 1942. Elektron joins Chief Automo

If your service department makes the majority of its revenue fixing broken cars, then get ready for massive layoffs and a huge downsizing. If your business plan is heavily dependent on warranty revenue and customer-pay repair work, then for your serv

BMW is recalling certain model year 2009-2012 X5 xDrive 35d SAV diesel vehicles manufactured September 1, 2008, through November 15, 2012, according to the National Highway Traffic Safety Administration’s website. NHTSA’s website said th

Requirement aims to capture valuable safety-related information in seconds before and during a motor vehicle crash WASHINGTON – The U.S. Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) recently proposed a

Preparing for an insurance bid process or even your renewal can be time consuming. It seems like every insurance company has their list of required information. The reality is that the majority of the information is required by all insurers. But, wha

Over two thirds of car shoppers find the dealership they will ultimately buy from using Google.  And Facebook has become the world’s largest website, commanding nearly 20% of all page views. Utilizing these two platforms to their maximum potential

Current Finance VP Jett Johns appointed VP, finance, Nissan Europe FRANKLIN, Tenn. – Nissan today announced that Carlos Servin, currently regional vice president of finance at Nissan Mexicana (NMEX) and Latin America, has been named vice president

Des Plaines, IL – PCMI Corporation has signed a bi-directional integration agreement with ADP Dealer Services to improve the capabilities of PCMI’s cloud-based software solutions that enhance how auto dealers sell, service and administer extended

One of my favorite terms is “bi-directional integration” or as I like to call it, “duplicate customer generation.” I was recently working on a customer’s database and found the same customer in their database seven times! It would have been