KPA has implemented systematic environmental and safety programs at over 4,000 worksites across the country. To provide greater insight into the Return on Investment (ROI) of Safety, we completed a State-wide study of 420 KPA customers in the State o

Next subprime bubble to burst: auto loans, from New York Post. Subprime auto loans are on the rise and, just like subprime mortgages, are claiming untold victims. Samuel Perez, 32, is still dealing with fallout from his experience with a subprime loa

The Dealer for the People, from Auto Dealer Monthly. Jill Merriam, the co-owner and COO of Key Hyundai, with locations in Manchester and Milford, Conn., bills herself as the “Dealer for the People.” And it’s more than a tagline. Merriam — alo

When ‘No’ Means ‘Maybe’ at Auto Dealerships, from Wards Auto. Ten percent of customers who first declined to buy a service contract, ended up purchasing one when a dealership tried again. It happens in dealership finance and insurance offices

The Consumer Financial Protection Bureau’s Encroachment Into the F&I World, from GSFS Group. When Congress passed the Dodd-Frank Wall Street Reform and Consumer Protection Act, both the auto dealer and insurance industries were at the table to

GM Financial Triples Share of GM Leases, from F&I Magazine. Ally’s reaction to General Motors internalizing its leasing program came up at the end of GM Financial’s fourth quarter 2014 earnings call. Daniel Berce, the captive’s president a

What we measured: KPA continues to provide both Loss Control and compliance services to dealerships and related industries throughout the Country. In providing these services to over 5,000 business locations KPA has been able to gather data that prov

A Template for Dealership Compliance, from Fixed Operations Insight. Given the many and various ways in which a dealership must comply with one federal regulation or another, dealers must keep eyes roving over their compliance risk points. Having a c

Study Up on Adverse Action, from Dealer Marketing Magazine. The purpose of articles like this is to help dealers improve their operations, avoid pitfalls, and correct practices that could ruin their dealership reputation, revenue or both. This advice