The average car owner does not fully trust or understand the service recommendations of dealerships. This lack of trust not only hurts a dealer’s success rate on additional service recommendations today, but also reduces the likelihood that cus

CHICAGO, IL– TransUnion’s proprietary Credit Risk Index (CRI) declined for the sixth consecutive quarter as consumers continue to pay off their outstanding debt and maintain low delinquency levels on their credit obligations. Compared to

Schaumburg, Ill. — Experian Automotive today announced that lenders continued to increase their appetite for risk in Q2 2011, with new vehicle loans for customers with credit outside of prime increasing by 22.4 percent, when compared to the previou

DETROIT – For the fourth month in a row, the Chevrolet Cruze is the best-selling compact car in the United States, recording a total of 21,807 sales in August. It is also the fifth-consecutive month of Cruze sales exceeding 20,000 units. Calendar y

How can you identify technology based solutions to dramatically enhance the customer’s F&I experience? Generation X & Y buyers live in a world of streaming data and electronic content and often become disinterested during traditional paper-

Woodcliff Lake, NJ  – Through the use of the iPad in the dealer showroom, BMW Group Financial Services is taking valuable financial aspects of the buying experience to a new level, in an effort to create a more seamless interactive experience betw

How can you synergize the sales and compliance processes into a single, consistent and effective system of checks and balances? How can you use your current CRM to review and monitor your sales and compliance processes?  If you are able to identify

Washington, DC – The National Foundation for Credit Counseling’s (NFCC) July online poll revealed that 64 percent of Americans would utilize a source other than their savings account to satisfy a $1,000 unplanned expense. The largest numb

Dry Ridge Toyota is a Kentucky dealership retailing nearly three-quarters of a million dollars a year in accessories sales. Dealer Principal Rob Marshall credits the store’s exceptionally successful accessories program to two key factors: technolog