According to The Detroit News, the National Highway Traffic Safety Administration has opened a safety investigation has opened a preliminary investigation of 2009 Honda Odyssey minivans. The story said NHTSA has received two complaints claiming the l

How can you implement cost-effective marketing strategies that are designed to increase your fixed operations sales? There are 10 marketing approaches for your services and parts departments that will help drive more traffic to the fixed operations d

A special 10-session track for Dealership Fixed Operations will be a new addition to The 11th Digital Dealer Conference & Exposition, October 5-7, at The Mirage, in Las Vegas, NV.   This 11th conference offers automotive dealers and managers mo

My firm currently is defending several lawsuits against a dealership filed by customers who entered into “spot delivery” transactions. Spot delivery is the practice whereby a dealership delivers the vehicle on a conditional basis pending the appr

For Tony Group Autoplex, just about everything a dealership needs to operate – from pre-owned inventory to parts – is 2,500 miles away. Everything costs more. There’s no such thing here as a road trip, yet sell vehicles this auto group does and

IRVINE, Calif. — Consumer car research website, zAutos.com, launches its Used Car Portal, a consumer’s complete source for information on used vehicles across the United States. The new application takes viewers step by step through the p

The economy over the past few years have presented some pretty significant challenges to the sales and profitability side of the dealership business. Most dealerships responded to the 2008-2009 recession with an array of effective headcount reduction

Irving, Texas — myAutoloan.com, an online direct-to-customer auto finance company, launched their newest consumer tool last week called an Interest Rate Estimator. “We took a look at our most frequently asked questions and customers were

SANTA MONICA, Calif.  — An estimated 1,038,052 new cars will be sold in September for a projected Seasonally Adjusted Annual Rate (SAAR) of 12.9 million light vehicles, forecasts Edmunds.com, the premier online resource for automotive informati