Q

Conference & Expo: October 14 -15, 2025
DealerPoint: 2026 Dates Coming Soon!

Q

Passport Auto Group Announces Opening of the New Collision Repair Center

MARLOW HEIGHTS, Md. — Passport Auto Group announced that their brand new state of the art Collision Repair Center will open for business on October 24, 2011, featuring the same outstanding service you have come to expect from the Passport Autom
Oct 24, 2011

Play Ball! Customer Service is Much like Baseball

Sometimes it’s easier for people to understand something if you can relate it to a game or activity that is commonly known or played; in this case I like to compare our customer service business to the game of baseball since there are so many simil
Oct 24, 2011

GM Announces $325 Million Plant Investment in Michigan

WARREN, Mich. – General Motors said Friday it will invest $325 million in tools and equipment to support production of future electric vehicle components, creating or retaining 418 jobs. Timing for the project was not disclosed. The plant in suburb
Oct 23, 2011

Ford Confirms Increased Investment in Kansas City Plant

KANSAS CITY, Mo. — Ford Motor Company recently confirmed Kansas City Assembly Plant workers will build its full-size Transit van – Europe’s best-selling commercial vehicle – when the new product joins its North American lineup in 20
Oct 23, 2011

Toyota Material Handling North America Announces Management Changes

COLUMBUS, Ind. — Toyota Material Handling North America (TMHNA) announces the expansion of its executive team in an effort to further strengthen the North American regional operations and distribution channels of the two respected brands it rep
Oct 23, 2011

Auto Loan Default Rates Down in September

NEW YORK — Data through September 2011, released by S&P Indices and Experian for the S&P/Experian Consumer Credit Default Indices, a comprehensive measure of changes in consumer credit defaults, showed the only decrease in credit line
Oct 21, 2011

Sales Are Up, But Net Profits Are Down: How Can That Be?

The average dealership parts and service department brought in more annual revenue than the previous year, and yet took less money to the bank. According to NADA DATA 2011, the average dealership saw their year over year parts and labor sales grow by
Oct 21, 2011

Alliance Financial’s Indirect Auto Loan Balances Down

SYRACUSE, N.Y. — Alliance Financial Corporation (“Alliance” or the “Company”) (NasdaqGM: ALNC), the holding company for Alliance Bank, N.A., announced an 18.7% increase in net income for the quarter endedSeptember 30, 20
Oct 21, 2011

Chase Partners with Aston Martin on New Financing Program

GARDEN CITY, NY – Chase Auto Finance and Aston Martin the Americas announced today an expansion of their relationship with Chase becoming the exclusive provider of financing for Aston Martin’s first U.S. retail subvention program. Chase’
Oct 21, 2011