CENTREVILLE, Va. — Subaru of America, Inc. has named Carfax as its official provider of vehicle history information for the Subaru Certified Pre-Owned program. Since 2005, Subaru has required that every Subaru vehicle submitted for certificatio

What is listed under the “responsibilities” section of your Internet manager’s job description? (Provided you’ve written one). Monotonous multitasking may as well be. This phrase defines more about what your Internet operators do during their

How to get employees to accept new technology? Even the best technology can fail if your dealership employees don’t accept the new process or don’t get trained on how to use it. Technology inertia happens where employees resist change out of fear

ATLANTA — In 2011, U.S. consumers were much more diligent in paying against their debts, resulting in significant declines in delinquency rates among the majority of tracked lending sectors in Equifax’s December National Credit Trends R

FARMINGTON HILLS, Mich. and LAKE SUCCESS, N.Y. — Mercedes-Benz Financial Services USA LLC and DealerTrack announced that MBFS will become a lender on the DealerTrack credit application network used by 350 Mercedes-Benz dealers in the Un

WESTLAKE VILLAGE, Calif. — Overall customer satisfaction with the auto claims experience remained stable during the fourth quarter of 2011, despite an increase in the number of auto insurance claims and the amount of time needed to repair vehicles

OAK BROOK, IL – vAuto announces additional functionality for its Provision inventory management system to help dealers improve the acquisition and management of used vehicles. “The expanded Provision functionality is part of our mission to provi

ALPHARETTA, GA. – Contact At Once!, the dealer chat software leader, and Dealer HD, an Automotive Website and Solutions Provider, today announced the immediate availability of a unique chat product that monitors the activities of the online shoppe

DETROIT — Ally Financial ranked number one in financing consumer auto sales in the U.S., according to AutoCount by Experian Automotive.  Ally accounted for more than one in every eleven vehicles financed in the U.S. in 2011, with more than $40