Burned Out in F&I? Here’s How to Relight the Fire, from Wards Auto. F&I managers are a tough group, but everyone needs to regroup now and then. Ever felt you were spiraling down and hoping you don’t catch your boss on a bad day for fear

The annual budget process has long been a source of contention in dealerships. Department heads and mid-level managers begrudge the amount of time they must spend working on the budget, while owners and general managers worry about a lack of confiden

Next subprime bubble to burst: auto loans, from New York Post. Subprime auto loans are on the rise and, just like subprime mortgages, are claiming untold victims. Samuel Perez, 32, is still dealing with fallout from his experience with a subprime loa

The Dealer for the People, from Auto Dealer Monthly. Jill Merriam, the co-owner and COO of Key Hyundai, with locations in Manchester and Milford, Conn., bills herself as the “Dealer for the People.” And it’s more than a tagline. Merriam — alo

When ‘No’ Means ‘Maybe’ at Auto Dealerships, from Wards Auto. Ten percent of customers who first declined to buy a service contract, ended up purchasing one when a dealership tried again. It happens in dealership finance and insurance offices

The Consumer Financial Protection Bureau’s Encroachment Into the F&I World, from GSFS Group. When Congress passed the Dodd-Frank Wall Street Reform and Consumer Protection Act, both the auto dealer and insurance industries were at the table to

GM Financial Triples Share of GM Leases, from F&I Magazine. Ally’s reaction to General Motors internalizing its leasing program came up at the end of GM Financial’s fourth quarter 2014 earnings call. Daniel Berce, the captive’s president a

Rumors of the F&I Managers’ Death Have Been Greatly Exaggerated, from Driving Sales. For several years there has been some banter concerning the demise of the F&I Manager position. A focus on the need to speed up the car-buying proces

Finding the Right Mix, from F&I Magazine. A minister’s lesson about having too much of a good thing turns out to be a great guide for lender selection. His Madness offers a few other tips for managing those relationships. It’s difficult to i