Many fixed operations and service managers have attempted to transition their service dispatching from outdated manual methods to automated systems. Few have succeeded, while some are getting by with a “hybrid” manual-semi auto solution. This wor

The 9 by 7 inch iPad is responsible for a growing percentage of all Internet traffic. Seventy-nine percent of consumers use their mobile phones for shopping and one-third of consumers use their phones to shop for auto-related items. On eBay alone, ne

For many dealers and managers, the inability to acquire enough of the right used vehicle inventory impedes their success and profitability.  Todd Kinzle, Auction Genius CEO, reveals how you can clear this logjam by creating a more effective and effi

Do you know how to increase sales by distinguishing yourself from the other salespeople the customer will encounter in their car shopping process? David Lewis, president of David Lewis & Associates (DLA), will expose some “old school”

Consumer confidence is up and banks are lending. Now it’s time to tap into more sales to your hottest prospects: the customer on your lot today. Customers on your lot are more informed and ready to purchase now. In fact, the majority of your custom

Jeff Cotton, executive vice president, director of sales at AutoAlert, Inc., will share with you a step-by-step accounting of the processes that allowed him to take one high-line, multi-line dealership (that in its five-year history had never made an

Marketing expert Phil Sura of UnityWorks Media, and three of the most effective dealership leaders in the country, Wayne Ussery, Internet Director for the Jim Ellis Group, Lonnie Decker, chief marketing officer for The Auto Gallery, Potamkin Automoti

Orange County, CA. – Joe Verde Trainer, Tim Kintz, will conduct a exclusive workshop for dealers and managers at the upcoming Digital Dealer Conference & Exposition on October 23-25, in Las Vegas, Nev. Kintz, an industry recognized sales and ma

As the GM or GSM, you’re finally getting your sales staff to ask for customer reviews. But what are you doing with them? Are you posting them on your website or Facebook, tweeting about them, replying to them or are you doing all of the above PLUS