Posts
Dealers Missing Dollars: One Third of Dealership Service Dollars Potentially Lost in Missed Afterhours and Overflow Service Calls
New analysis by DMEautomotive of over 8,500 dealership calls shows that nearly 70% of missed service calls are from ‘Swing Loyalists’ who represent 31% of dealership spend Daytona Beach, FL – January 21, 2015 – A new analysis by DMEautomotive
Jan 21, 2015
Cars.com Offers Service Certification, Helps Franchise Dealers Stand Out Amid Rising Competition
RepairPal Certified Helps Dealers Differentiate Service Business CHICAGO – Cars.com announced today it will unveil its first program designed specifically to help differentiate dealership service departments. RepairPal Certified, launching at NAD
Jan 20, 2015
3 Ways to Increase Customer Retention, Boost Profits
3 Ways to Increase Customer Retention, Boost Profits, from Customer Think. We all know that 20% of our existing customers generate 80% of profits. However, the customer retention efforts of many companies still leave a lot to be desired. According to
Jan 20, 2015
Dealership of the future adds tech, comfort and cuts time
Dealership of the future adds tech, comfort and cuts time, from Automotive News. There’s value in the traditional brick-and-mortar dealership showroom, industry experts say — but it must evolve. The physical showroom will have to tie more
Jan 20, 2015
Audi reveals virtual reality ‘dealership in a briefcase’
Audi reveals virtual reality ‘dealership in a briefcase’, from Auto Blog. Virtual reality still seems like technology that should be lumped in with the flying car and colonizing the moon as the sort of perennially “almost-here”
Jan 20, 2015
Carmakers face fresh China import threat
Carmakers face fresh China import threat, from ft.com. Multinational carmakers already under pressure from Chinese regulators and dealers face a new challenge in the world’s largest auto market — increased competition from unauthorised “paralle
Jan 20, 2015
Westport auto dealership’s fall from grace shows importance of care with social media, experts say
Westport auto dealership’s fall from grace shows importance of care with social media, experts say, from The Herald News. Public relations professionals say avoiding problem posts, and getting ahead of them when they happen, is crucial to manag
Jan 20, 2015
Under What Situations Can My Employees Sue Me for an Injury?
Workers’ Compensation Insurance was designed to ensure adequate employee reimbursement if an employee is injured on the job and to minimize lawsuits between employers and employees in the workplace. This mandatory insurance provides for employees w
Jan 20, 2015
Joe Verde Releases New Book for Auto Dealers: “Double Your Net In Just 90 Days”
ORANGE COUNTY, CALIFORNIA – January 19, 2015 – Joe Verde Sales & Management Training, Inc., today announced that Joe Verde has written and released a brand new book for Auto Dealers: “Double Your Net In Just 90 Days.” Verde has hel
Jan 19, 2015