If you're like most people, you probably use your Microsoft Office programs on a daily basis and don't even think about it. But if your dealership purchases software off-the-shelf, there's a

If you’ve ever worked in automotive retail, you know that there are constant internal struggles going on between employees and their departments. The structure of most dealerships actually

How many suppliers does your organization need to function at a high level? Is having a large supplier base a positive attribute in an organization?

I was once working late at night in the accounting office as a consultant on their DMS computer and needed a pen to write down an error message. I opened one of the desk drawers and

Crazy to admit but the same problems we witnessed 5, 10, 15 years ago still infect and remain problematic in a lot of dealerships today.  When discussed, the common excuse is; “but this

With all of the recent epiphanies that thought leaders in ours and other industries that businesses should be spending time and effort cultivating relationships, spending money and basically

A little over a year ago, the founder of a credit card payment processing company made an unorthodox move that resulted in some very mixed reactions and a whole lot of media attention. Dan Price,

According to the U.S. Bureau of Labor Statistics, “Despite the prominence of leadership roles, women hold about 25 percent of jobs in the motor vehicle and parts industry as of late 2015.”

Customer expectations are continuously evolving, and for businesses, it’s a matter of keeping up or getting passed by as shoppers look for opportunities that meet their needs in the most