Q

Conference & Expo: October 14 -15, 2025
DealerPoint: 2026 Dates Coming Soon!

Q

5 ‘Tells’ of a Lying Job Candidate

A few years ago, I was at a backyard barbeque when someone asked me what I do for a living. I jokingly responded, “I sit in a chair while people lie to me.” See, as a human resources professional
Oct 11, 2016

Lack of Time Can Be Costlier Than You Think

Working retail in the auto industry can certainly be taxing. Salespeople work 60-70 hour weeks to make a paycheck. Sales managers do so while also having to manage the sales team
Oct 11, 2016

Seven Tips for Promoting Community Involvement

You've probably heard the term "Doing good is good for business." Many studies support this statement. Companies that become involved in their communities and support good causes
Oct 11, 2016

Develop an Aggressive Expense Plan for 2017

In less than 90 days, we will enter a new year. 2017 will be a new business year with a list of opportunities and challenges...some of which we did not complete or take advantage of in 2016 that will carry over.
Oct 10, 2016

DMS and Profit Accounting

According to Warren Buffet, "Application and improvement of some modern accounting and financial techniques are fundamentally changing the company’s ability to make a profit."
Oct 10, 2016

The Most Valuable Things You Can Do Right Now

Recently I visited nine different dealerships in a two-week time frame. My purpose was to listen and conversationally assist those dealers in dealing with issues plaguing their stores
Oct 10, 2016

Auto/Mate Integrates Fixed Ops Suite with Singlethread Text-Message Platform, Improving Auto Dealers’ Service Communications

Auto/Mate Dealership Systems announced today that its dealership management system (DMS) is fully integrated with Singlethread
Oct 10, 2016

Employee Retention: Why Are We Going Backwards?

A recent article in Automotive News reports that the three-year employee retention rate at dealerships reached a new low, dropping by 2%.
Oct 7, 2016

Dealers Are Asking "What Is Online Retailing, Really?"

In my many discussions with dealers, the one question that invariably comes up is “What is online retailing, really?” They’ll then begin to tell me how consumers can already buy a car online from them.
Sep 28, 2016