On December 1st the Fair Labor Standards Act (FLSA) goes into effect. Most dealers have by now identified employees that make less than $47,476 and therefore will be eligible for overtime pay.

They say that the best description of a tax auditor is someone who arrives after the battle and shoots all the wounded. I’ve been through some rough tax audits for my clients,

When asked, dealers tell me their biggest challenge is "people;" attracting, hiring and staying…the big three. Last month I briefly spoke to the first two

Technology changes in our industry faster than many of us can keep up with. It seems like new services and innovations pop up weekly. Do we know which innovations consumers are sure to like or not?

Humans naturally crave interaction with other humans. However, as technology advances, there is an increasing push by companies to automate as much of their processes as possible.

General Motors has announced its latest program to attempt to bring the Cadillac brand back to prominence.  As usual, the factory has put substantial focus on dealership operation

“Remain vigilant and attentive to consumer business practices” was a compliance firm’s message to dealers regarding last week’s federal appeals court ruling that the Consumer

An online survey of more than 200 adult-aged car buyers found high dissatisfaction levels with how dealers resolve complaints.

There’s a big push in our industry right now to bring as much of the car buying process online as possible. Startups are entering the space believing that consumers want this ability