How many football teams can you name that have successfully executed a no-huddle offense throughout an entire game? How about half a game? Or, a quarter? Not many, if any, I suspect. Rather, a typical team huddles approximately 70 times in a single t

A “jerk” is defined as a contemptibly obnoxious person. Sadly, there are too many jerks in management who seem to believe their position gives them permission to abuse, micromanage, continually criticize, demean, complain about, disrespect or int

Recently I returned for a follow up visit with a client where we had installed a new sales process for their team. Gathering a few of the key people together I questioned how it was going. For the most part, results were promising but there were a fe

In this Lot Party show quick tip, Jasen Rice shares a metric all dealers should be using when it comes to SRP and VDP views.

It’s beginning to look a lot like the holidays. In retail, that typically means an upsurge in business. In the automotive industry, the sales department typically finds consumers buying vehicles for their loved ones. And the service department sees

Bill Wittenmyer shares the importance of leveraging digital word-of-mouth at your dealership in this week’s installment of Witt’s Wise Words.

CEO / Founder Ujj Nath explains why the auto industry needs to be prepared for the rise of electric vehicles.

Often when I travel, I encounter things that connect with what I am currently working on with my company or with my clients. I am always looking for new ways to present an idea. One such case was an encounter with an intoxicated woman while standing

Today’s consumers are fickle and more demanding than ever. Why wouldn’t they be – they have countless service and product providers fighting over their limited spend in an environment that has never been shy to remind them that the customer is