There are so many costly gimmicks, ploys, tactics, and calculated maneuvers designed to “reclaim” your service customer base, I lost count at $5K a month. The issue I have with this substantial expenditure is that none of it is used to address th

CHICAGO, IL– TransUnion’s proprietary Credit Risk Index (CRI) declined for the sixth consecutive quarter as consumers continue to pay off their outstanding debt and maintain low delinquency levels on their credit obligations. Compared to

Schaumburg, Ill. — Experian Automotive today announced that lenders continued to increase their appetite for risk in Q2 2011, with new vehicle loans for customers with credit outside of prime increasing by 22.4 percent, when compared to the previou

Audi Certified Pre-Owned sales of 3,169 vehicles mark the best August on record and the sixth-consecutive record month. Year to date sales of 25,517, an increase of 36.1% from 2010, put Audi on track to deliver the best CPO year on record. Audi Certi

SANTA MONICA, Calif.  — Elevated gas prices have helped to drive a surge in used compact car prices, according to a data analysis by Edmunds.com, the premier online resource for automotive information. Edmunds.com’s data reveal that consumers p

DETROIT – For the fourth month in a row, the Chevrolet Cruze is the best-selling compact car in the United States, recording a total of 21,807 sales in August. It is also the fifth-consecutive month of Cruze sales exceeding 20,000 units. Calendar y

Through the Mercedes-Benz Certified Pre-Owned (MBCPO) program, Mercedes-Benz USA sold 5,901 vehicles in August 2011, a decrease of 9%.  On a year-to-date basis, MBCPO sold 51,651 vehicles, a decrease of 5.6% over the comparable period last year.

In this highly competitive industry, dealers like you are constantly in need of more efficient and profitable means of selling cars. Taking advantage of every sales opportunity and sales channel available is the first step in offloading vehicles more

How can you identify technology based solutions to dramatically enhance the customer’s F&I experience? Generation X & Y buyers live in a world of streaming data and electronic content and often become disinterested during traditional paper-