Leaders Online interviewed the GM of Lexus’ Product Marketing Planning Division this week. Mark S. Templin explains the importance of design, mode, and expanding concept and product lines. He describes the luxury car market and his personal com

From TireBusiness, Auto dealerships are making waves by improving their service facilities and expanding their retail programs. Customer touch-point and overall CRM integrates into top dealerships with the help of the Service Advisor, and team that b

Tire Business explains Why Car Dealers Should Pursue More Tire Sales In-House in this look at the role tire dealers play in a car customer’s shop cycle. Tire dealers may not seem like much of a threat, but upon sale they can be poaching your se

AutoNews takes a look at the ever-rising trend of marketing to Spanish-speakers in America as the overall Hispanic market and buyership increases. The importance of understanding what cultural approaches to take, samples of manufacturers implementing

Now Presenting the J.D. Power CSI Study; General Motors comes up on top in service quality. GM Dealerships should be proud to have made the list, setting a standard in repair shop customer service that can only be called top notch. J.D. Power and Ass

The latest recall list from NHTSA includes models from Ford, Subaru, Nissan, Daimler, Starcraft, Jayco, and Terex. See more about Fuel tank leaks in Nissan models and Power control issues in some of Jayco’s 2013s. Please click on the following

Sources at Automotive Digest suggest taking advantage of top dollar sales over the holiday where green is celebrated. This weekend’s festivities may include Clover Tag Sales for Discounts on Lucky models, Customer Feedback campaigns and the req

From Bloomberg Sales, stats on electric car sales reveal Chevy Volt outsold the Nissan Leaf, internationally. The Volt’s success in beating both the Prius and the Leaf in 2012, and the respective “green cars” troubles in attracting

From Auto News, F&I Arbitration Agreements dispute-resolution provisions are under scrutiny from the Customer Financial Protection Bureau. This could mean a rise in class-action lawsuits, rising costs and more court time for dealer principals, an