Well, Nissan has gone and done it--or rather, one of its Spanish dealers has. The company's Antamotor dealership in La Coruña, Spain, has sold a new car exclusively through Twitter.

With all of the recent epiphanies that thought leaders in ours and other industries that businesses should be spending time and effort cultivating relationships, spending money and basically

As a leader, you must understand the impact of Toxic People and have the wherewithal to excise them from the organizations you lead...

Auto dealerships that are not compliant feel the impact directly in terms of their loss of profits and reputation. Without a comprehensive compliance training program, car dealers’ bottom lines

Auto dealers have thousands and thousands of mostly used cars they can’t sell until they perform recall work on Takata-brand air bags

What's in it for you to take the action with the customer? What's in it for you to improve your income? What's in it for you to make things happen every day at your job?

A little over a year ago, the founder of a credit card payment processing company made an unorthodox move that resulted in some very mixed reactions and a whole lot of media attention. Dan Price,

According to the U.S. Bureau of Labor Statistics, “Despite the prominence of leadership roles, women hold about 25 percent of jobs in the motor vehicle and parts industry as of late 2015.”

Customer expectations are continuously evolving, and for businesses, it’s a matter of keeping up or getting passed by as shoppers look for opportunities that meet their needs in the most