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Conference & Expo: October 14 -15, 2025
DealerPoint: April 22-24, 2026

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EPA Administrator Scott Pruitt: Growing Business and Protecting the Environment

“What is true environmentalism? The Obama administration told us you can’t be about jobs and growth and protect the environment. I simply reject that! We can do both,” according to Scott Pruitt, Administrator of the US Environmental Protection
Feb 12, 2018

Don’t Let Your People PRACTICE on REAL Customers!

We have all heard that saying “Practice makes perfect.” Well, I am here to tell you that is a straight lie. Practice does NOT make “perfect.” If you are practicing the wrong things, then you are not becoming perfect, you are only ingraining w
Feb 12, 2018

Payplan? I Donno It – I Just Get A Check Dude

 As you would probably surmise, I get called in often when departments are losing money – usually big dough. The onset of a typical rebuild is launched by examining personnel expenses, which as you well know constitute the largest one group of exp
Feb 12, 2018

Interview with Toni Anne Fardette of Atlantic Auto Group

Toni Anne Fardette is the Director of Business Development for the Atlantic Auto Group ($1.1 Billion Dealer Group) in Long Island, New York.  Atlantic brands include Lexus, Audi, Hyundai, Toyota, Honda, Ford, Lincoln, Nissan, Volkswagen, Chevrolet,
Feb 12, 2018

5 Ways to Power-Up Your Advertising Effectiveness!

There are a lot of ways to power-up your ad effectiveness. Here’s my top five! 1. Research. Now, more than ever, you need real-time feedback on the media habits of your customers to get some sense of the cumulative attribution leading to your sales
Feb 12, 2018

The Greatest Opportunity Comes at A Time Of Shortage

Ever think about the number of components that are required to work seamlessly together in order to simply start your car and drive it to your destination? Recently, I was considering all of the important and essential components which were working t
Feb 12, 2018

Diseconomies of Scale: New Normal for Many Growing – Decentralized Groups

Last month we discussed the benefits cap (economies of scale) that come from scale and growth if an organization has centralized its key support functions. This month, I’d like to focus on the diseconomies of scale that many growing groups experien
Feb 12, 2018

Succession Vision Quest

I was sitting at my desk when Dr. Merlot sauntered in, sat down quietly waiting until I finished an email. As I hit the send button I realized something was up because he was never this patient. Curious for sure, I looked up and leaned back, “What�
Feb 12, 2018

Seven Ways to Become More Coachable

Coachability is about demonstrating the willingness to be corrected, and to act on that correction. Coachable people are prepared to be wrong, and withstand—even welcome—high degrees of candor concerning their performance with the goal of improvi
Feb 12, 2018