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Conference & Expo: October 14 -15, 2025
DealerPoint: April 22-24, 2026

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Put Car Buying in the Fast Lane with Digital F&I

It goes without saying that today’s consumers have high expectations for the purchases they make. This includes enjoying a fast and convenient digital sales experience. Web and mobile channels have come to span all industries, becoming a critic
Mar 5, 2018

Work On Yourself Wednesday: Warning Signs of Success

This week on Work On Yourself Wednesday, I want to share six strategies for staying focused.
Mar 5, 2018

Witt’s Wise Words: Is Your Baby Ugly?

In this episode of Witt’s Wise Words, Bill Wittenmyer shares why you should get fresh eyes on your plans by involving other people to avoid missed opportunities.
Mar 5, 2018

Smile and the World Smiles with You

In the business world, most successful people are type-A personalities. They are goal driven, work hard and do whatever it takes to improve the companies they work for or own. As we all know, however, strong personalities can manifest themselves in p
Mar 2, 2018

The Fine Art of Getting Attention at Conferences

Conference season is upon us and each business is competing with hundreds of others for attention. A strategy is needed, or your business simply ends up as part of the noise everyone fast-forwards through – media and attendees alike. So, how do you
Mar 2, 2018

Think Tank: Should You Start A Vlog?

Over 300 hours of video are uploaded to Youtube every minute. Should you start creating video content & join the ranks of vloggers? Maybe, maybe not! I’ll help you figure out if vlogging is something you should start on this week’s T
Mar 1, 2018

Helping Customers Feel Welcomed, Safe, and Understood

Automotive services are selling themselves. For customers, it is not whether to service a car; it is about where to service a car. Customers have great choices about where to service their cars. Quality parts and work are no longer a rarity and most
Mar 1, 2018

Increase Staff Productivity by 50%… While Increasing Morale

In her book Multipliers, Liz Wiseman shares research, which suggests that the American worker is only 40-70% productive on average. She details a number of traits that are prevalent among certain leaders that allow them to get up to 50% more producti
Mar 1, 2018

Managing Increased Telephone Traffic in a Digital World: Understanding the Totally New Experience the Caller Demands

It may seem surprising with all the methods of communication available, but the most frequent and meaningful interaction with your prospects and active customers is still a phone call. Yet, it remains an experience most customers rate as poor. The gr
Mar 1, 2018