Tips and tricks for managing your collision repair marketing, according to Stratosphere Studio. If you are just starting to dive into online marketing strategies for your auto body shop, you might be overwhelmed with all there is to keep track of. Ev

Mastering people skills, according to Search Auto Parts. Maybe you are one of those extraordinarily lucky shops with a long-term, capable and highly motivated service advisor who does all the things you want done, exactly as you want them done. But f

From Search Auto Parts: We haven’t always run the shop that way… Have you ever had an idea for a new way of doing something, suggested a different way to accomplish a task, only to be told no? If you were bold enough to ask, why not? The

Selling is a transfer of emotion. If your advisors are knowledgeable, confident, and passionate about the services they are offering, then vehicle owners will be more likely to buy. “People buy confidence,” according to Danielle Wallace, Marketin

The age-old game is still being played, just with new rules.One of my clients has a new Parts Manager in a new store, and it didn’t take long for the crooks to seek him out. Here’s how it went down. Day 1. The bum calls in representing himself as

Tips to increase your dealership’s bottom line, from Brady Ware. Increasing revenue is one approach to increase your dealership’s profitability. Lowering taxes or improving efficiency are other ways to increase your bottom line. Here’s an a

Dealerships hiring more women and younger workers, according to Search Auto Parts. Women are overrepresented in office and administrative positions, where they make up 92 percent of the workforce. The production position with the most women is financ

Finding the right roles for your people, according to Search Auto Parts. A big challenge to any business owner or anyone tasked with hiring and firing is keeping our stores fully staffed. Even worse is keeping our stores fully staffed with capable, c

Plastic replaces metal in car engine, according to DesignNews. Ford has replaced brazed metal manifold components in two new V6 engines with DuPont’s Zytel HTN PPA resin, saving 1 lb. in weight and $1 in cost per engine. Because of the advances