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Making the Most of Today’s Dealership Insurance Market

  The good news for dealers today is there is a vigorous dealership insurance marketplace. The challenging news is the landscape is changing and dealers will need to take a nimble and aggressive approach to make certain your dealership has the right
Jun 1, 2011

New Manufacturer Policies Impacting Dealerships

Kia’s trained technician warranty reimbursement policy So one of your long-time, highly experienced Kia technicians has allowed some of his training to lapse, but he continues as usual to perform warranty repairs according to all Kia repair procedu
Jun 1, 2011

Black Book Online — Creating Leads that Sell Cars

Black Book® Online (www.blackbookonline.com), based in Boca Raton, FL, pioneered the online vehicle trade-in valuation industry, creating the most effective sales leads in North America. With the launch of Activator Complete™ in April 2011, Black
Jun 1, 2011

Bill McClure, Director of Internet Sales and Marketing, Fitzgerald Auto Mall

Bill McClure, Director of Internet Sales for Fitzgerald Auto Mall, is a big proponent of the do-it-yourself philosophy and it is paying off big time. While many automotive dealers are using off-the-shelf software to meet the challenge of selling cars
Jun 1, 2011
Posts Everyone

Interview with Bill McClure, Director of Internet Sales and Marketing, Fitzgerald Auto Mall

Bill McClure, Director of Internet Sales for Fitzgerald Auto Mall, is a big proponent of the do-it-yourself philosophy and it is paying off big time. While many automotive dealers are using off-the-shelf software to meet the challenge of selling cars
Jun 1, 2011

April Ancira, Vice President Ancira Auto Group

At Ancira Auto Group, it’s all about sharing – sharing data and business goals openly with its 550 employees, sharing its spirit of family across 11 dealerships, sharing responsibility with employees for belt-tightening in tough times, and sharin
Jun 1, 2011
Posts Everyone

Interview with April Ancira, Vice President Ancira Auto Group

At Ancira Auto Group, it’s all about sharing – sharing data and business goals openly with its 550 employees, sharing its spirit of family across 11 dealerships, sharing responsibility with employees for belt-tightening in tough times, and sharin
Jun 1, 2011

AutoTrader.com Acquires VinSolutions, and an Award Winning Dealership Marketing System

We were about to go to print on an article about VinSolutions when we heard the news that AutoTrader.com was buying the company. After acquiring Kelley Blue Book, HomeNet and vAuto, AutoTrader.com announced they were acquiring VinSolutions last week.
Jun 1, 2011

Technology Committees – A Better Way to Select CRM or DMS Providers

During my recent workshop at the 10th Digital Dealer Conference and Exposition, I discussed some of the best ways to select and accept your next DMS system. One of my favorite ideas is to use a technology committee that consists of a variety of membe
Jun 1, 2011