The COVID-19 pandemic caused one of the most significant disruptions to the global automotive supply chain in modern history. While the immediate effects—factory shutdowns, raw material shortages, and shipping delays—were widely reported, an ongo

The auto finance and retail industries continued to embrace the adoption of digital documentation and back-office strategies toward the end of 2024. This shift of digital business strategies remains essential for lenders and retailers that want to en

In today’s digital world, the internet is a vital part of our lives, empowering us to make informed decisions—from everyday purchases to major life choices! This makes a robust online presence indispensable for businesses across all industries, i

Entering 2025, auto dealers are having to address continued changes with inventory acquisition plans, primarily due to volatile wholesale prices and a scarcity of quality vehicles at auctions. Traditional methods, such as relying on trade-ins and auc

Editor’s Note: This article was originally published in the January/February edition of Dealer magazine The phrase “be careful of distractions disguised as opportunities” was given to me by none other than Jim Ziegler, the legendary Alp

The future of electric vehicles (EVs) is now. With EVs redefining the automotive market, dealerships find themselves at the epicenter of this industry-wide transformation. From adapting sales strategies to modernizing insurance and financing workflow

Pre-pandemic, the profitability of used car sales was declining. But as we all witnessed, the supply and demand challenges in the marketplace during COVID flipped the script. Due to the semiconductor chip shortage and subsequent low stock of new car

As we reflect on the 2024 automotive landscape, it’s clear that dealerships faced a year of significant challenges and transformations, particularly in finance and insurance (F&I). The persistent affordability issue dominated discussions an

In the competitive landscape of the auto industry, digital tools like Google Business Profile (GBP) are fundamental for streamlining customer communication, enhancing online presence, and boosting sales performance. According to the latest statistics