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Conference & Expo: October 14 -15, 2025
DealerPoint: 2026 Dates Coming Soon!

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Customer Service: Your Customers Aren’t Going To Take it Anymore

One click ordering. Buy it now. Same day delivery. Dash buttons where all you have to do is press a button and the item is shipped. You can even place orders through Amazon’s Alexa with a voice command.
Nov 21, 2016

Hard Facts: How to Increase YouTube Video Views [VIDEO]

Have you ever wanted to increase the number of views on your YouTube videos? Of course you have! Who wouldn’t? But when there are over 100 hours of video uploaded to YouTube
Nov 18, 2016

People Aged 55 And Older Interact With More Branded Content Than Younger Generations

Knowing your audience is important when it comes to creating engaging content. A recent study revealed that those aged 55 and older are more than twice
Nov 18, 2016

10 Things Consumers Want You to Know

How well do you you know your consumers?  Do you know their likes, dislikes, what content they’re most likely to engage with?  If you don’t, you should.  Knowing your consumers is the first step
Nov 16, 2016

This Week in Social Media News: Week of November 14, 2016

New Instagram Stories features, including Boomerang, Mentions, and Links have been added to enhance the user experience and make things even more fun
Nov 15, 2016

Stop Wasting Clicks. Start Linking Right.

I often wonder why certain dealers in our industry spend thousands and thousands of dollars driving traffic to their websites through paid search or display advertising without really focusing
Nov 14, 2016

8 Right-Now Actions to Improve Your Online Reputation

Online ratings are what brought me to digital marketing. It was 2008 and I could see the 4-way intersection of social media, online ratings, customer experience and business operations
Nov 14, 2016

Ring – Delete – Repeat

How many times per day do you decline to answer your phone because you don’t know who is calling? How many pieces of mail do you throw away unopened on a daily basis?
Nov 14, 2016

In-Vehicle Technology, Safeguards, & Dealership Opportunities

Just about everything we buy now has some sort of smart technology—and as soon as new products are created, safeguards must be put in place to protect consumers and their purchases.
Nov 10, 2016