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Conference & Expo: October 14 -15, 2025
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What to Look for When Choosing a Dealer Management System Part 1

Dealers are regularly approached by vendors selling their wares. Not only is it challenging to know what will be a valuable asset for your particular dealership, but it can also sometimes be downright confusing! Of all of the various software and dat
Jun 20, 2019

The Rule of 3: Perfecting Sales-to-Service Handoff

If your dealership is like most, the sales and service side of the house feel like two disconnected islands most of the time. The teams rarely come together unless handling reconditioning or aftermarket accessory installation. But consider this: if s
Jun 20, 2019

Mainstream Pickup Values and SUVs Stable

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report. This week’s Market Insights Rep
Jun 18, 2019

Why Video Titles Are So Important

Videos are essential for effective marketing and will continue to rise in importance in the future. They are engaging, and consumers would rather watch a video than click through a bunch of photos. I’ve talked plenty of times about the differen
Jun 18, 2019

Resolving Vendor Finger Pointing

This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what it means to be a #Google Partner. She also gives some strategies
Jun 18, 2019

Hard Facts: 2019 Local SEO Hacks – How to Rank on Google

This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what it means to be a #Google Partner. She also gives some strategies
Jun 17, 2019

Process Unification Combined With A Personalized Customer Experience Creates A Winning Opportunity

For years, the goal of automotive professionals was to find a way to leverage an online environment that would entice and incentivize car shoppers into walking into a showroom so that they could “start” their journey with their salesperson. This
Jun 17, 2019

Witt’s Wise Words: The Importance of Being Prepared

In this episode of Witt’s Wise Words, Bill Wittenmyer shares why being prepared is vital to success.
Jun 17, 2019

Is Ridesharing Always Safe? Hail NO!

Drivers participating in the nation’s most extensive ridesharing services are all independent contractors and, as such, are responsible for keeping their own vehicles maintained. After all, if they want to make money as a contracted driver, it
Jun 17, 2019