Today’s show is a little different than what you might be used to. There’s no featured guest, instead we’re going to share with you the top takeaways from Digital Dealer #21.

Facetime has a brand-new rival named Google Duo. A video chat app that works exclusively on phones is releasing today, and word on the street is that it will be fast,

This week’s Black Book Market Insights report shows that overall car values continued to face significantly higher depreciation compared with trucks, particularly luxury segments. However,

It’s an exciting time in digital history. Automotive marketers are finally catching on to the critical importance of attribution – AND more importantly, the associated consequences if accurate

motormindz, Inc., a global automotive professional services and technology accelerator, announced today that former AutoNation officer and Vice President, Christopher Glenn will join

You may think that simply because you offer an excellent customer experience, your customers will be loyal… but what is really happening? Is it possible that YOUR definition of a great customer

As we have written about before, the difference between technology companies and automotive companies is getting smaller and smaller. That trend continues to progress.

Retail expert says dealerships are fertile grounds for the morale-killing, business-destroying silo mentality. He offers four recommendations for righting the ship.

Change is inevitable. For dealerships and every other business, change is driven by shopper needs in the marketplace, and businesses that don’t change to accommodate consumers will fall