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As Safety Value Increases, So Do Repairs
Technology that helps safeguard drivers and passengers is flourishing. Vehicle manufacturers are adopting sophisticated driver safety systems as standard equipment. The problem is, what happens in the event of a system failure? You have more than lik
Nov 13, 2018
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Trending Industry News
The 2019 Sales Drag Race is About to Start: Let’s get a GREAT Launch!
2019 will be a drag race like no other. Sales are slowing, markets are cooling, competition is increasing, and advertising costs are rising. Coming out of the blocks hard in Q1 will determine your success for the year.
Nov 12, 2018
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Dealer ManagementDealer/GM NewsLeadershipSales & MarketingSales ManagementSales StrategiesTrending Industry News
To Succeed, You Must Make Every Minute Count
It’s a foregone conclusion that to be successful in any particular skill takes time. A lot of time! Doctors must go to college for decades, but that doesn’t necessarily mean that those graduates enter the medical field after college as an “expe
Nov 9, 2018
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Dealer ManagementDealer/GM NewsDigital DealerFixed Operations NewsServiceTrending Industry NewsVideo
The Importance of Data in the Service Drive
CEO & Executive Chairman Scot Eisenfelder shares how data can increase revenue in the service drive in this video blog.
Nov 9, 2018
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Dealer ManagementDealer/GM NewsSales & MarketingSales ManagementSales StrategiesTrending Industry News
How New Safety Features Mean New Opportunities for Dealers
It’s a common scenario: drivers eating, texting, talking on the phone, taking care of personal grooming, or even reading while on the road. Loosely termed “distracted driving,” it includes any activity drivers engage in when they’re behind th
Nov 9, 2018
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Dealer ManagementDealer/GM NewsDigital DealerMarketing StrategiesSales & MarketingTechnologyTrending Industry NewsVideo
Think Tank: Track Your Digital Success Offline – Google Store Visits
When an individual clicks on one of your display ads but ever fills out a form, do you expect to know when they walk into your storefront? Short of taking a survey at the door, there’s never been much hope for that kind of attribution… until now.
Nov 7, 2018
The Big Are Getting Bigger
Amidst an active discussion of change, robust transaction activity, and consolidation in our industry, it is worth considering just exactly why this is all coming about. To put it simply: the benefits of size are really starting to play out. And it�
Nov 5, 2018
Communication Skills Are at the Heart of Everything
Your Team Members Are Either Spectators or Doers Mindless managerial duties and conformity are major traps for mediocre managers and the casualties are the dealership’s personnel. The time has come to shed the “old-school” bureaucra
Nov 5, 2018
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Dealer ManagementDealer/GM NewsDigital DealerMarketing StrategiesSales & MarketingTrending Industry News
Power of the Spoken Word
Several years ago, I reviewed research on the power of the spoken word vs. non-verbal graphic impact. The results were stunning. 116 study participants were quizzed on brand identity, specific element recall and overall perception of commercial messa
Nov 5, 2018