Q

Conference & Expo: October 14 -15, 2025
DealerPoint: 2026 Dates Coming Soon!

Q

As Safety Value Increases, So Do Repairs

Technology that helps safeguard drivers and passengers is flourishing. Vehicle manufacturers are adopting sophisticated driver safety systems as standard equipment. The problem is, what happens in the event of a system failure? You have more than lik
Nov 13, 2018

The 2019 Sales Drag Race is About to Start: Let’s get a GREAT Launch!

2019 will be a drag race like no other. Sales are slowing, markets are cooling, competition is increasing, and advertising costs are rising. Coming out of the blocks hard in Q1 will determine your success for the year.
Nov 12, 2018

To Succeed, You Must Make Every Minute Count

It’s a foregone conclusion that to be successful in any particular skill takes time. A lot of time! Doctors must go to college for decades, but that doesn’t necessarily mean that those graduates enter the medical field after college as an “expe
Nov 9, 2018

The Importance of Data in the Service Drive

CEO & Executive Chairman Scot Eisenfelder shares how data can increase revenue in the service drive in this video blog.
Nov 9, 2018

How New Safety Features Mean New Opportunities for Dealers

It’s a common scenario: drivers eating, texting, talking on the phone, taking care of personal grooming, or even reading while on the road. Loosely termed “distracted driving,” it includes any activity drivers engage in when they’re behind th
Nov 9, 2018

Think Tank: Track Your Digital Success Offline – Google Store Visits

When an individual clicks on one of your display ads but ever fills out a form, do you expect to know when they walk into your storefront? Short of taking a survey at the door, there’s never been much hope for that kind of attribution… until now.
Nov 7, 2018

The Big Are Getting Bigger

Amidst an active discussion of change, robust transaction activity, and consolidation in our industry, it is worth considering just exactly why this is all coming about. To put it simply: the benefits of size are really starting to play out. And it�
Nov 5, 2018

Communication Skills Are at the Heart of Everything

Your Team Members Are Either Spectators or Doers Mindless managerial duties and conformity are major traps for mediocre managers and the casualties are the dealership’s personnel. The time has come to shed the “old-school” bureaucra
Nov 5, 2018

Power of the Spoken Word

Several years ago, I reviewed research on the power of the spoken word vs. non-verbal graphic impact. The results were stunning. 116 study participants were quizzed on brand identity, specific element recall and overall perception of commercial messa
Nov 5, 2018