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Why Customer Experience Matters

In this video blog, DealerBuilt CEO, Mike Trasatti, shares why customer experience is vital for modern consumers & why dealers should care.
Feb 8, 2019

To Price or Not to Price: That is the Question!

In this modern age of transparency, dealers can get somewhat confused on the subject of pricing. Should they provide upfront pricing on their website, or ask customers to engage with their site first before receiving the dealership’s best price? Th
Feb 7, 2019

Profit By Action Quick Tip: Pay Plans

Andy Church shares tips on how dealerships can create pay plans that retain employees while also securing dealership profitability in this Quick Tip.
Feb 7, 2019

How to Buy a Phone System

The process of purchasing a phone system is not to be taken lightly. Phone calls into dealerships outnumber Internet leads by four to one, and many studies show that dealers are not able to handle both the volume and routing of incoming calls in a wa
Feb 7, 2019

How Auto Dealers Can Create a Long-Term Strategy to Protect Customer Data

Nearly 60 million Americans have experienced identity fraud, and much of that fraud comes from information stolen during data breaches. In fact, 31.7 percent of breach victims later experienced identity fraud, compared to just 2.8 percent of individu
Feb 6, 2019

The Benefits of Going Cashless in Service

One of the earliest casualties of the digital age was the dollar bill. Not the value of the currency, but the actual, physical bank note that people used to carry in their wallets to pay for goods and services. Once electronic transactions went fully
Feb 5, 2019

Cold Turkey Test

A key to implementation and execution in Google Ads’ space is to secure no less than 80% impression share for your name in the geographies where you sell and service vehicles. Many dealers ask what would happen if I didn’t buy my name. Or better
Feb 5, 2019

Rethinking Possible – Super Bowl Ads

$5 million for a Super Bowl spot in 2019. That’s what the big brands are paying for huge visibility. There is arguably no better way to reach 100+ million people. All in, there were 5 automotive OEM’s in the mix.  Audi delivered details on t
Feb 4, 2019

Witt’s Wise Words: Team Work and Team Management

In this episode of Witt’s Wise Words, Bill Wittenmyer shares why both team work and team management are important to a dealership’s success.
Feb 4, 2019