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Vehicle-to-Vehicle Communication Could Revolutionize Car Insurance

Vehicle-to-vehicle communication could revolutionize car insurance, according to Main St. Vehicle-to-vehicle (V2V) communications will not only revolutionize how consumers drive as more cars communicate with each other, it will also speed up the adop
Feb 21, 2014

Customer Service: 4 Creative Ways to Improve the Client Experience

4 creative ways to improve the client experience, according to Huffington Post. Excellent customer service is synonymous with sustained success and growth in a business. Studies prove customers who are treated fairly are likely to pay more for better
Feb 19, 2014

Green Cars Go Beyond Fuel

Green cars go beyond fuel, according to Greener Ideal. Automakers have been trying to make motor vehicles more fuel-efficient for decades, aiming to curb CO2 emissions and reduce the negative impact they have on the environment. In their efforts to b
Feb 17, 2014

Mastering People Skills

Mastering people skills, according to Search Auto Parts. Maybe you are one of those extraordinarily lucky shops with a long-term, capable and highly motivated service advisor who does all the things you want done, exactly as you want them done. But f
Feb 17, 2014

Ford’s New F-150 Triggers Run On Aluminum

Ford’s new F-150 triggers run on aluminum, according to The Detroit News. Ford Motor Co.’s new aluminum-bodied F-150 pickup has triggered a stampede among automakers, sending many of the company’s competitors scrambling to ink deals with al
Feb 17, 2014

GM Recalls Cobalts for Stalling

GM recalls Cobalts for stalling, according to Used Car News. General Motors LLC is recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. In the affected vehicles, the weight on the key ring, road conditions or some ot
Feb 14, 2014

Technology is Costly for North Jersey Auto Repair Shops

Technology is costly for North Jersey auto repair shops, according to NorthJersey.com. Changing technology might make car owners’ driving experiences easier, but for North Jersey auto repair shop owners, their expenses have increased as quickly
Feb 12, 2014

Are You Customer-Centric? Ask Your Customers

From Business 2 Community: Are you customer-centric? I was speaking on a panel addressing dig­i­tal expe­ri­ence, Web content man­age­ment, and mar­ket­ing when I real­ized that there was one glar­ing waste of mar­ket­ing dol­lars we sti
Feb 11, 2014

We Haven’t Always Run the Shop that Way

From Search Auto Parts: We haven’t always run the shop that way… Have you ever had an idea for a new way of doing something, suggested a different way to accomplish a task, only to be told no? If you were bold enough to ask, why not? The
Feb 10, 2014