From TireBusiness, Auto dealerships are making waves by improving their service facilities and expanding their retail programs. Customer touch-point and overall CRM integrates into top dealerships with the help of the Service Advisor, and team that b

Tire Business explains Why Car Dealers Should Pursue More Tire Sales In-House in this look at the role tire dealers play in a car customer’s shop cycle. Tire dealers may not seem like much of a threat, but upon sale they can be poaching your se

NCMi reports on intel gathered at the service department’s retail department. Evaluations from a dealer retail professional on hard packs, trades and recon as well as cycle time and used vehicle pricing are just a few of the useful recommendati

From Automotive News, more on the class-action lawsuit waivers currently being disputed in the Supreme Court. Arbitration laws, experts commentary, potential limits, borders and public policy are discussed in the following: Click here to read the res

From Bloomberg Sales, stats on electric car sales reveal Chevy Volt outsold the Nissan Leaf, internationally. The Volt’s success in beating both the Prius and the Leaf in 2012, and the respective “green cars” troubles in attracting

From F&I Magazine, car leasing is on the rise thanks to credit approvals. This improvement in fleet and future pre-owned returns indicates a realm of the auto industry regaining life and a decline in recession trends. How long will it last? Diffi

From Auto News, F&I Arbitration Agreements dispute-resolution provisions are under scrutiny from the Customer Financial Protection Bureau. This could mean a rise in class-action lawsuits, rising costs and more court time for dealer principals, an

Sources at Auto News offer their predictions on how the logistics of Impala sales are likely to affect Chevy dealers’ stats in the future. The newly re-designed 2014 Chevrolet Impala is recommended as highly competitive, but changes in structur

The Latest from F&I and Showroom on vehicle price predictions; data from CNW research and Autodata get a once-over in this condensed article on what to expect in Financing divisions. See the breakdown on used vehicle remarketing prices below: Cli