From J.D. Power & Associates, March 2013’s numbers and a forecast for the loan and lease industry. LMC Automotive reports on retail transaction prices and the upswing in 2013 that may not be as scary as it seems. Also, what happens when pur

CBT News presents statistics on what transforms a “satisfied” customer to a “highly satisfied” customer. Departments that have a higher interaction-level with the customer should focus on the ”little things”: attit

Experts Highlight Favorite Picks with Zero Down and Payments Less Than $300 per Month IRVINE, Calif. — Car shoppers can learn of 10 very affordable opportunities to purchase a new car with both no money down and monthly payments of less than $3

From J.D. Power & Associates, the 4th quarter of 2012 is analyzed for trademarks and trends. Median family incomes rose, and affordability of cars went down, indicating that buyers experienced higher prices and higher costs overall. Also, how Hur

SANTA MONICA, Calif. — American auto brands are gaining strength with younger buyers in the U.S., while their Japanese rivals have taken a big step back, reports Edmunds.com, the premier resource for car shopping and automotive information. Accordi

From Automotive News, voices from Experian and Ally Financial explain the changing environment in rental and fleet market. Reasons for past plummets, incentive changes and the role that dealers play in keeping fleet and leasing up are viewable in the

NADA’s 2013 used report remarks on the high the auto industry is currently experiencing during this time of economic recovery. Used truck sales and limiting factors, as well as the climb in new truck sales are the focal point of this report: Re

From AutoNews, dealers can follow the story of Joel Higley, who tripled his F&I revenue by making changes to his F&I department. The steps he followed in re-vamping his F&I department and re-marketing for more revenue can be viewed in the

From AutoNews, a simple financial and maintenance fixer-upper that makes your lot displays look good: LED Floodlights. A major energy saver and long-lasting, replacing your bulbs will save you money, time, maintenance and showcase your lot, night and